Answers to common questions. If yours is not here, write to us.
Yes. Formline has one auto-renewable membership with four billing options: monthly, 3-month, 6-month, and yearly. Every option unlocks the full app, and new members pay $0.99, or the local equivalent, for their first month on every option. Apple manages billing through the App Store.
Tap Redeem code on the membership screen, or open Settings, then Membership. Apple’s offer-code sheet opens, and you enter the code there.
Yes. Open Settings and find Use Formline for. Turn off Training or Nutrition. The part you turn off is hidden, and nothing is deleted. One of the two stays on.
There are two. The food streak counts the days you log at least one food, and you can still log yesterday’s food today. The training streak counts the weeks you hit your workout target, with workouts from any program. Each month you get one spare flame, which covers one missed day or one missed week.
Yes, if iCloud is on for Formline. Your workouts, programs, food log, targets, water, saved foods, and streaks sync through your private iCloud account. Sign in to the same Apple Account on the new iPhone and open Formline.
Only display names, weekly points, and streak lengths are shared with the friends in your private season. Exercises, weights, foods, body data, and Health records are not. Compete needs Sign in with Apple and iCloud. The rest of the app does not.
Open the season and choose Leave season from its menu. Your name and points leave the season for everyone, and it stops reaching you. If the season is yours, touch and hold the person’s name in Standings (Control-click on a Mac) and choose Remove from season, or delete the season. Only people the owner invites can see a season. You can also write to us.
Yes. Apple Health is optional. Your program, active workout, workout history, and food log work without granting Health access.
Open Settings. Delete Training Data and Delete Nutrition Data each remove that data from this iPhone and from your private iCloud, so your other devices follow. In Compete, your profile sheet deletes your profile and takes you out of your seasons; if you are offline, that finishes when you are back online. A workout saved to Apple Health is removed from Formline’s history and from Apple Health separately.
Health access is controlled by iOS. Check Settings on your iPhone, then Health, Data Access & Devices, and Formline.
Include your iPhone model, iOS version, and a short description of what happened. Screenshots help. Do not include health records, payment details, or other sensitive information.