Support

Clear help,
without the runaround.

Find an answer for the common things, or send a concise note with the details below.

Email Formline supportsupport@formline.elbantli.com
Privacy firstYour training stays private across your devices.

Common questions

Start here.

01

Is Formline a subscription?

Yes. One auto-renewable Formline membership is available with monthly, three-month, six-month, and yearly billing options. Every duration unlocks the same app, and Apple manages billing through the App Store.

02

Can I use Formline without Apple Health?

Yes. Apple Health is optional. Your programme, active workout, and workout history work without granting Health access.

03

How do I remove my data?

Settings includes controls to delete Formline training data and local nutrition data. Training deletions sync across devices using the same private iCloud account. The Compete profile sheet can delete its identity and remove or durably queue shared-season removal. Workouts exported to Apple Health can be removed from Formline’s history and Apple Health separately.

04

Why is a Health permission unavailable?

Health access is controlled by iOS. Check Settings on your iPhone, then Health, Data Access & Devices, and Formline.

Writing in?

Include your iPhone model, iOS version, and a short description of what happened. Screenshots help. Do not include health records, payment details, or other sensitive information.